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Social Marketing Artificial Intelligence Augmented Reality Chat & Messaging Influencers & Creators Metaverse Social Media Week Social Pro Daily Young Influentials

Adweek Original Video

Social Confidential: How Sour Patch Kids' 'No-Rules' Approach Hypnotizes and Delights Fans

360i's Shelby Jacobs reveals the secrets to the brand's success

Adweek
Headshot of Jess Zafarris
By Jess Zafarris

February 1, 2022


What would you do with two armies—one of upwards of a million fans, and one of tiny multicolored coworkers made of sour-sweet sugar?

On the latest episode of Social Confidential, Adweek’s Jess Zafarris talks with the commander-in-chief of these legions, Shelby Jacobs, whose role as social marketing and strategy manager at 360i positions her as one of the masterminds behind Sour Patch Kids’ social accounts, including its TikTok account, which boasts more than 1.4 million followers.

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Headshot of Jess Zafarris

Jess Zafarris

  • @JessZafarris
  • jessica.zafarris@adweek.com

Jess Zafarris is the director of audience engagement at Adweek.

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