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By default, Pinterest users with business accounts aren’t allowed to send or receive direct messages. However, they can turn this feature on whenever they want. When a Pinterest for Business user turns on direct messaging, their page will be updated with a “Message” button that visitors can use to send them a message. The business will also be able to reply to messages it receives from other users.
Here’s how to turn on direct messaging for your business account from within the Pinterest mobile application.
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