As the CEO of retail data analytics firm Skypad, Jay Hakami finds himself on the phone with a lot of brands; top labels like Michael Kors and Tory Burch, whose goods sell in department stores from coast to coast. And over the past eight weeks, when Hakami has them on the phone, they’ve all had the same complaint—sales are down—and they’ve all wanted to know the same thing: When are stores going to reopen?
That’s a loaded question right now.
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