Uber Basically Uses the Same Statement Every Time a Driver Gets Into Trouble

A new script is in order.

uberHere’s a basic principle to keep in mind if you’re in charge of speaking with the media when there’s trouble: switch up your message. Your response is going to be quoted, it’ll go online, and it’ll be Google-able.

Buzzfeed noticed that Uber has a tendency to repeat some version of the same line when one of its drivers gets into trouble: “Safety is our #1 priority.” And they’re using it no matter the circumstances – when a driver had a seizure and hit a pedestrian, when another groped a female passenger, when another was caught with liquor and weed in the car, when another hit someone with a hammer, etc.

There

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