White House Clarifies Rules For Government Social Media Interactions

As part of U.S. President Obama’s Open Government Directive (OGD), new rules have been announced today that would allow select government agencies to employ social media channels for feedback from citizens, in certain situations, without making everyone fill out a form. Transparency is the operative word, the Paperwork Reduction Act (PRA) is a driver of these changes.

Certain social media channels, such as wikis, webinars, blogs, forums, chat sessions, social networks, etc., can be used to receive public feedback.