What Do Ratings and Reviews Say About Your App? (Infographic)

Poor ratings and negative app reviews can send potential customers running.

From retail purchases to application downloads, reviews have proven highly influential in the consumer decision-making process. While negative reviews can send a potential customer running, more than 90 percent of the top 100 apps in app stores have five-star ratings. An infographic from mobile engagement solutions provider Apptentive examines the impact of ratings and reviews on the app ecosystem.