UserVoice's Facebook Tab App Funnels Customer Feedback into Actionable Suggestions

Customer feedback solution startup UserVoice today launched a tab application for Facebook which allows users to enter suggestions and vote up the best ideas. By focusing users on submitting actionable feedback instead of just their opinions, UserVoice allows companies and organizations to collect valuable data on what their customers want. UserVoice also released a version of its service which can be embedded into iPhone apps — part of the company’s strategy to reduce friction in the feedback process across platforms.