10 Transformations in Social Media Monitoring -- And What It Means for Businesses

A new white paper from Converseon describes how basic social media monitoring is giving way to more sophisticated analytics that may change the way your company does business.

Listening 2.0: Leveraging Social Intelligence to Drive Business Results, a white paper from Converseon describes the evolution of social media monitoring and how companies can find business value and drive success by infusing social intelligence into their operations.