To Recommend or Not to Recommend: Why Businesses Will Benefit from Facebook Review Changes
Opinion: The social network had previously been reliant on a five-star ratings system

Customers are now faced with a single question
Facebook
Facebook is known as a social network, but it’s also one of the most popular websites for customers to leave reviews for local businesses. Long reliant on a five-star ratings system, the social giant is streamlining its approach with the new recommendations for Facebook business pages.