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It’s been more than 20 years since the Mall of America starred in the holiday hit film “Jingle All The Way,” but if Arnold Schwarzenegger ran the halls this season for a remake, he could have a little help from artificial intelligence.
Today, Minnesota’s massive mall and key tourist attraction is launching its own chatbot for the holiday season. The bot—available across various platforms, including Mall of America’s website, mobile app and Facebook page—will let users ask questions so they can plan before they arrive.