Why Leaked Moderation Documents Are the Best Thing to Happen to Social Media

Opinion: Facebook can and should lead the charge by supporting its human-led moderation with better technology

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In most cases, especially today, anything leaked is usually the beginning of a series of unfortunate and very public events that ends with litigation, extreme embarrassment, firings or all three.

However, the very recent leak of 100 manuals covering Facebook’s moderation policy may turn out to be a really positive thing.

It not only demonstrates just how Herculean this problem is, but also underscores that this is the No. 1 problem that Facebook needs to innovate around and solve.



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