Study: Customers (Especially Millennials) Hate When You Fail to Deliver Cross-Device Experiences

With so many touchpoints, personalization can be a monumental task. Still, consumers want a personalized experience regardless of device.

How can you keep pace with an accelerating marketing ecosystem? Join us at Brandweek Sept. 12–16 in Miami alongside leading CMOs, founders and change makers from GatoradeMarriottAlo YogaCampbell'sUncommon James and more. Book now.

Today’s consumers have a high bar of expectation. They want the experience from desktop to mobile to tablet to flow smoothly, and they definitely notice when this fails.

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