Over 70 Percent of Millennials on Twitter Have Commented on Companies’ Customer Service

The social network and Sprinklr released the results of a survey of U.S adults

59 percent of millennial Twitter users expect to increase their use of social media to contact brands PeopleImages/iStock

Twitter partnered with enterprise social technology company Sprinklr to analyze millennials’ habits and customer-care preferences.

@blshaul blshaul@gmail.com Brandy is a freelance writer for Adweek's SocialProDaily covering social media, gaming, apps and platforms.