Before the world went into quarantine, sunglasses maker Bollé had a simple and reliable tactic for sales success: have the customer try on a product with a sales assistant present. More than half the time, boom, a sale was made.
But when Covid-19 sapped the appeal of physical shopping—much less putting a communal pair of sunglasses on your face—in-store sales plummeted. The brand had to get creative.
That’s why the company has more recently turned to augmented
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