Note to Airlines: Don’t Follow the Cable Companies’ Lead

Peter Horst is chair of the Fusion Financial Services event later this year. Click here for more details. The event is free to qualified attendees (including travel and lodging) but seats are limited, so apply today!

There’s no disputing that 2017 has gotten off to a tough start for the airlines. Consumers were already frustrated with seats that seemed inspired by medieval torture devices, proliferating fees, and yield management algorithms that manage to pack the planes to the gills, forcing tense games of seat-rest elbow chicken.

AW+

WORK SMARTER - LEARN, GROW AND BE INSPIRED.

Subscribe today!

To Read the Full Story Become an Adweek+ Subscriber

View Subscription Options

Already a member? Sign in