Moderating User Generated Content on Social Media is a Catch-22

Social networks seem to be taking an increasingly proactive in their efforts to manage undesired content but at what cost?

Moderating user behavior on social networks is a problem with no simple resolution. Users try pressure campaigns, executives lay down the law in user agreements and politicians try to place blame and responsibility on social networks. Despite the host of challenges, social networks are becoming much more proactive in their attempts at moderation, but at what cost?