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The Centers for Disease Control and Prevention is putting Microsoft’s artificial intelligence capabilities to potentially life-or-death use.
The health agency tapped the computer giant’s technology to build a chatbot, called Clara, that asks potential coronavirus patients a series of questions in hopes of screening whether or not they are suffering from symptoms of COVID-19, assessing risk factors and disseminating relevant information. The bot is built on Microsoft Azure’s Healthcare Bot service, a virtual AI-powered medical assistant already in use at major hospitals across the U.S.