Marketing Accountability: Who Owns What, and Why It Matters

In budget discussions, we rarely argue over the very obvious line items that are to be included or excluded from the budget. We spend most of our time debating items near the cut line. It’s the same when discussing which function in marketing is accountable for what items.

Ownership is clear for items such as reporting, budget management, marketing automation platform execution, or digital property management. But the addition of marketing operations as a function, or the creation of a center of excellence, makes it tricky to pin down exactly which marketing group is accountable for what.

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