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Despite having more channels, more ways to reach out to each other and more content, communication is breaking down in organizations.
With more virtual team members and decentralized models of working, communication involves brief interactions on messaging platforms or emails. So too much of what workers do is based on assumptions rather than specific dialog with managers or team members. Let’s change that.
Internal communications breakdown
Harvard Business Review shared some of the key issues that employees have with how their managers communicate with them, including a lack of clear direction, no face-to-face or phone time and no interest in workers as individuals.