INFOGRAPHIC: KLM’s Flight Pattern Keeps It Atop Socialbakers’ Socially Devoted Index

KLM Royal Dutch Airlines once again soared to the top of the quarterly Socially Devoted social customer-service report from analytics outfit Socialbakers, which added that brands on Facebook responded to 65 percent of questions in the first quarter of 2014, up from 59 percent in the fourth quarter of 2013 and 60 percent in the year-ago period.

SociallyDevoted1QInfographicTeaser650KLM Royal Dutch Airlines once again soared to the top of the quarterly Socially Devoted social customer-service report from analytics outfit Socialbakers, which added that brands on Facebook responded to 65 percent of questions in the first quarter of 2014, up from 59 percent in the fourth quarter of 2013 and 60 percent in the year-ago period.

david.cohen@adweek.com David Cohen is editor of Adweek's Social Pro Daily.
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