Performance Marketing

If Twitter Goes Beyond 140 Characters, Brands Will Follow With More Customer Service

But players debate if it's good for marketing

By Christopher Heine

September 29, 2015

If you enjoy the back-and-forth Twitter exchanges between brands like Target or Delta and their querying customers, you'll like what could be coming soon. 

Christopher Heine

Christopher Heine is a New York-based editor and writer.

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