Gone are the days where b-to-b marketing was all about rationale and numbers. More than ever, business customers are looking for partners they can build a meaningful relationship with, not just a transactional vendor-customer arrangement. In fact, it’s been shown that b-to-b marketing initiatives that tap into people’s emotions are seven times more effective at driving long-term relationships than purely rational messaging.
This shift is only amplified by today’s rapid digital transformation. As 70% of buying decisions are now made through various brand interactions before the customer gets on a call, it’s essential to build trust, respect, and cultivate a meaningful partnership from the beginning.
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