Adweek Adweek Logo
Performance Marketing The Adweek 50 Direct Mail Marketing Email Marketing Experiential Mobile Out of Home Search Engine Marketing Search Engine Optimization
Performance Marketing
Performance Marketing The Adweek 50 Direct Mail Marketing Email Marketing Experiential Mobile Out of Home Search Engine Marketing Search Engine Optimization

Personalization

How to Use Martech to Enrich Customer Experience

Headshot of Rohan Ayyar
By Rohan Ayyar

April 22, 2019

How can you keep pace with an accelerating marketing ecosystem? Join us at Brandweek Sept. 12–16 in Miami alongside leading CMOs, founders and change makers from Gatorade, Marriott, Alo Yoga, Campbell's, Uncommon James and more. Book now.

It is no secret that today’s consumers are smarter, savvier, and demand more from the brands they choose to follow and engage with — and big businesses are listening and investing in elevating the customer experience. However, martech presents a unique challenge within itself.

AW+

WORK SMARTER - LEARN, GROW AND BE INSPIRED.

Subscribe today!

To Read the Full Story Become an Adweek+ Subscriber

View Subscription Options

Already a member? Sign in

Headshot of Rohan Ayyar

Rohan Ayyar

Rohan Ayyar is the regional marketing manager for India at SEMrush. His blog, The Marketing Mashup, covers digital marketing from the perspective of B2B, B2C, lead generation, mobile marketing, SEO, social media, content marketing, database marketing including predictive analytics, and conversion rate optimization. In addition, he'll look at emerging marketing technology and how marketers can use it. Reach Ayyar at searchrook@gmail.com.

Recommended articles
Popular Now
  1. Jones Soda Launches ‘Full Flavor, Full Dose’ Soft Drinks With a Cannabis Kick
  2. Non-Drinkers Are Struggling in an Agency World That Relies on Alcohol
  3. The Unavoidable Role for Brands in the Battle Over Abortion Rights
  4. New Day Weekend Anchor Christi Paul Is Leaving CNN
  5. TikTok: How to View Your Watch History
Upcoming Webinars
  • AI-Powered Web Accessibility for Agencies Tuesday, June 28, 2022
  • Get Your CTV Campaigns in Shape for Summer Wednesday, June 29, 2022
  • How Dark Social Can Brighten Marketing’s Cookieless Future Thursday, June 30, 2022
  • Using Data to Tell Your Story Tuesday, July 12, 2022
  • Use Ad Tech to Enhance Inclusion and Diversity Wednesday, July 13, 2022
Related Articles
Performance Marketing

How Neurodata Might Help Remove Marketing’s Emotional Blindspoticon-image

By Denis Wilson

Performance Marketing

What Is a CDP and How Does It Differ From Other Customer Data Tools?icon-image

By David Raab

Performance Marketing

Video Q&A: How Will AI Help Marketers Improve Retargeting & Conversion?icon-image

By Denis Wilson

Performance Marketing

Why Aetna’s MarTech Strategy Is Customer-Obsessed, Not Technology-Obsessedicon-image

By Thorin McGee

Microlearning
View All

Do You Know How to Reach, Engage and Delight Connected Consumers?

Maximize the Value of First-Party Data for Today and Tomorrow

Mastering the Art and Science of Subscriber Care

Targeting People, Not Profiles

You Might Like

3 Reasons to Stop Paying Influencers Based on Follower Counts

By Pierre Cassuto, CMO, Humanz

Affiliate Marketing Reimagined

By Awin

For Travel Brands, Customer Loyalty Is Up for Grabs

By Colleen Coulter

The Evolving Conversation on Health and Wellness

By Twitter

Adweek Logo

Adweek is the leading source of news and insight serving the brand marketing ecosystem.

About

  • About Us
  • Contact Us
  • Media Kit
  • Editorial Cal
  • Sponsor Content
  • Jobs at Adweek

Subscriptions

  • Subscription Options
  • Digital App
  • FAQs
  • Newsletters
  • Customer Service

Events

  • Awards
  • Adweek Events
  • Webinars
  • On-Demand Webinars
  • Trophies / Awards / Seals

Publications

  • Adweek Blog Network
  • Adweek Podcast Network
  • RSS
  • Back Issues
  • Reprints / E-Prints
©2022 Adweek - All Rights Reserved.
  • Do not sell my personal information
  • Terms of Use
  • Privacy Policy
Clickable icon to open social sharing icons
Clickable icon to share the page on Facebook Clickable icon to share the page on Twitter Clickable icon to share the page on LinkedIn Clickable icon to share the page on Facebook Messenger Clickable icon to share via Email Clickable icon to share via Email
Clickable icon to share via Email