Canned tuna has been a pantry staple for generations. So when StarKist introduced it in a pouch after nearly 100 years in a can, sales stagnated. The company lowered the price and reduced the pouch size, which helped, but didn’t fix its image problem.
How Social Listening Speaks to Brands and Improves Consumer Targeting
Marketers increasingly like what they’re hearing about customer sentiment to drive sales
