How AI Tech Giants Could Improve Their Images By Serving the Public Good

Opinion: Smaller companies are already experimenting with this model

We don’t have to wait for a disaster to put such data to use McIninch/iStock

Several of the world’s tech giants (Facebook, Twitter, Google) have developed sophisticated artificial intelligence capabilities to collect, manage and act on consumer data. However, while these companies monetize digital data to serve ads and drive sales, there’s an unexplored opportunity for them to develop a platform to listen to citizen concerns and serve the public good.