Facebook Is in a Trust Crisis

Public statements and Edelman study reveal lack of trust in social media

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Trust is a tricky thing. Do you trust that someone is telling you the truth? Do you trust them with your secrets? Do you trust that they will continue to behave in a similar way tomorrow as they do today? Do you trust that they are trying to do the right thing?

If there were any doubt that Facebook is in a trust crisis, it was wiped away by a series of defensive, apologetic blog posts from

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