Facebook Integrates WhatsApp Into Its Crisis Response Features

People can now share firsthand information, in addition to requesting or offering help

Facebook integrated its WhatsApp messaging application into its Crisis Response tools and added the ability for people to share firsthand accounts of timely information, including photos and videos.

The social network said people who want to offer or request help via its Crisis Response pages were previously limited to sending messages via Messenger, but starting Monday, WhatsApp is included in that mix, as well.

And in addition to sharing requests and offers for help, people can now use Facebook’s tools to share firsthand accounts of timely information, such as building collapses or road closures, with photos and videos included.


The social network also revealed updates on its Disaster Maps and Displacement Maps.

Facebook Data for Good is now working with more than 100 disaster response and public health partners, and the social network had already been providing its Disaster Maps to relief organizations, enabling them to strengthen their response efforts and maximize the efficiency of their...



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