Facebook Details Hard Questions Regarding Deceased Users’ Accounts

Facebook’s standard process is to memorialize the accounts of deceased users


The most recent installment of Facebook’s Hard Questions series focuses on how to handle the profiles of people who have passed on.

Director of global policy management Monika Bickert said that while certain actions, such as cutting off birthday reminders, go without saying, Facebook often runs into dilemmas such as:

  • What to do when there are disagreements over what should happen to the account, offering as an example one parent of a deceased daughter wanting to delete the account while the other wants to preserve it as a memorial.
AW+

WORK SMARTER - LEARN, GROW AND BE INSPIRED.

Subscribe today!

To Read the Full Story Become an Adweek+ Subscriber

View Subscription Options

Already a member? Sign in