Facebook announced that the customer chat plugin for Messenger that it launched in closed beta earlier this month is now available in open beta.
The plugin allows businesses and customers to continue their conversations across businesses’ websites and Messenger without losing history and context.
Messenger product manager Andrew Kritzer said in a blog post that brands including Adore Me, Air France, Argos, Aviva (Eurofil), Bodeaz, Elves, Goibibo, Keto Mojo, KLM, Mermaid Pillow, Spoqa, Total Activation, Volaris and Zalando are already using the customer chat plugin.
Kritzer
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