Three months into Amazon’s latest experiment, the cashier-less Amazon Go store, the company is working on learning who its customers are and adjusting to their feedback.
At a keynote held at Shoptalk, a retail conference in Las Vegas, Gianna Puerini, vp, Amazon Go and Dilip Kumar, vp of technology, Amazon Go and Amazon Books, revealed some of the nuances that went into building Amazon Go and some of the findings they’ve picked up since it opened in January.
“It
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