Facebook Messenger Bots: What Every Marketer Needs to Know

Opinion: We have seen a lot of brands leverage them for expedited customer service

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Sophia the robot just made headlines by being the first artificial-intelligence-powered robot to get honorary citizenship from Saudi Arabia. This makes me feel like it’s time for us to embrace the machines and cozy up with a tool that more and more marketers are using these days: Facebook Messenger bots.

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