Airlines & Politicians: Wintry Weather Creates A New Use For Social Media

Social media has become very useful during the East Coast Blizzard of 2010. Social media is no longer just for keeping up with friends around the country now politicians and airlines are using Twitter to great effect.

It doesn’t matter what hashtag you might be following #snowmageddon, #snowloco, or #snowpocalypse, Twitter is abuzz about the recent snow conditions in the East Coast. While it might be fun to complain about the weather conditions or just to read complaints from other people, there are more productive ways that twitter is being used this particular winter.

Airlines

The good- Delta (@Delta), the twitter feed of this airline company is responsive to each customer’s complaint. Passengers are asked to send in their flight number so that the flight can be checked to see if it has been delayed or canceled.

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