Performance Marketing

This Agency Is 30% More Productive Since It Started Using Chat Software to Connect With Clients

R/GA loves the 'Slack effect'

By Lauren Johnson

April 8, 2016

Chatbots are coming to digital marketing, and they're also shaking up the agency-brand relationship.

Lauren Johnson

Lauren Johnson is a senior technology editor for Adweek, where she specializes in covering mobile, social platforms and emerging tech.

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