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The business world’s enthusiasm for artificial intelligence has been building towards a fever pitch in the past few years, but those feelings could get a bit more complicated in 2020.
Despite investment, research publications and job demand in the field continuing to grow through 2019, technologists are starting to come to terms with potential limitations in what AI can realistically achieve. Meanwhile, a growing movement is grappling with its ethics and social implications, and widespread business adoption remains stubbornly low.