The social network said its 1.3 billion-plus users generate more than 2 billion conversations between people and businesses every month, and there are now more than 200,000 Messenger bots on the platform.
According to Facebook, the top five verticals for businesses on Messenger in 2017 were:
- Professional services
- Local entertainment
- Public good
And the top five countries in terms of people messaging businesses via the app were: