10 Ways Facebook Pages Can Help Local Governments Better Serve Their Constituents

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A Facebook page can help a local government build a stronger social connection to the citizens it represents. Sure, local governments in democratic countries are already social, as they do things like offer public hearings around controversial issues, or mail out surveys to residents. But how many people come to hearings, or bother to fill out these surveys — especially students and working-age adults who have many other responsibilities? For any local government leader looking to truly understand the needs of the people they were elected or hired to serve, the answer is never enough.

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