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Netflix said Monday it would comply with Verizon's cease-and-desist letter, sent to both the general public and Netflix general counsel David Hyman from Verizon general counsel Randal S. Milch. The letter's complaints against Netflix were that the streaming service was misrepresenting the "many different factors that affect traffic on the Internet," including the controversy over whether or not Verizon is obliged to provide free access to its network based on user preference.
In response, Netflix said that as part of a "transparency campaign" to tell users when the network they were using was choking Netflix content, "we started a small scale test in early May that lets consumers know, while they’re watching Netflix, that their experience is degraded due to a lack of capacity into their broadband provider’s network.
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