Walmart’s Chief Customer Officer Janey Whiteside on Fusing Together E2E Customer Experience

Janey Whiteside, Chief Customer Officer of Walmart, is modeling a new role to evolve the customer experience of Walmart, bringing together what once used to be disparate functions together under one roof.  In Janey’s role, she is responsible for four critical pillars: customer, product, marketing, and Jet. Below is just a quick cheat sheet for you, but this is a must-listen to hear directly from Janey on the details behind each of these important pillars. Also, don’t miss her exceptional career advice and how she has grown in her career to earn her unique leadership role at the world’s largest company.

The Business of Marketing

Don't miss The Business of Marketing, a new series featuring leading c-suite executives sharing insights on the importance of leveraging the intersectionality of marketing, finance, technology, HR and the boardroom to drive business growth. Tune in. Nadine Dietz is chief community officer at Adweek and host of the CMO Moves podcast.