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Janey Whiteside, Chief Customer Officer of Walmart, is modeling a new role to evolve the customer experience of Walmart, bringing together what once used to be disparate functions together under one roof. In Janey’s role, she is responsible for four critical pillars: customer, product, marketing, and Jet. Below is just a quick cheat sheet for you, but this is a must-listen to hear directly from Janey on the details behind each of these important pillars.
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