The Wall Street Journal Continues to Scale Its Subscription Business

Suzi Watford on the ever-evolving newspaper business and creating a stronger Dow Jones ecosystem

Inspiration meets innovation at Brandweek, the ultimate marketing experience. Join industry luminaries, rising talent and strategic experts in Phoenix, Arizona this September 23–26 to assess challenges, develop solutions and create new pathways for growth. Register early to save.

For more than two decades, Suzi Watford has been using an extraordinary ability not often found in the news industry: sparking new ideas that turn into revenue-driving realities.

After spending close to seven years working at News U.K. with roles in partnerships, sales and marketing, Watford joined The Wall Street Journal as CMO back in 2014. In April, she added evp, consumer to her title, a newly created role charged with creating a stronger Dow Jones “ecosystem” to foster, upsell, cross-sell and bundle opportunities within their existing portfolio in addition to building a Dow Jones platform complete with new products and services. Last week, WSJ announced that Watford would be leaving the organization.

On the latest episode of The Business of Marketing Podcast, Adweek chief innovation officer Toby Daniels sits down with Watford to discuss her career journey in the world of news, the ever-evolving newspaper business, The Wall Street Journals’ strategic pivot toward digital and how she is working collaboratively within the organization to grow Dow Jones’ digital subscription businesses.

They also talked about the brand’s commitment to advancing news literacy and the launch of “Trust Your Decisions,” a new brand platform and campaign designed to reinforce the Journal’s position as the definitive source of truth for decision-makers.

Subscribe to The Business of Marketing on Apple Podcasts, Spotify, Google Podcasts and Anchor.


Throughout Season 2 of the podcast, we will be spotlighting a number of different startups that have participated in SAP.iO’s foundries programs. During this episode, you will hear from Ashley Crowder, co-founder and CEO at VNTANA, an SaaS platform that makes 3D asset production and distribution fast and scalable for apparel, footwear and furniture. Learn how they worked with SAP to transform their business, the major obstacles they faced as a startup in the 3D space and how they are leveraging technology to drive their growth.