Hilton CMO Kellyn Smith Kenny on How to “Innovate in Service of the Customer”

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Kellyn Smith Kenny leads global marketing for Hilton, which includes 15 different trading brands, nearly 900,000 rooms, almost 400,000 team members and operates in over 100 countries all around the globe.  Having come from Uber after building their marketing team from the ground up, Kellyn knows what it takes to revolutionize an industry, which is exactly what she’s doing now with Hilton.

Inspired by Hilton’s customer focus, its pioneering culture and the hospitality spirit, Kellyn is on a mission to “innovate in service of the customer”.

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