What to Do When Hackers Hack Your Anti-Hacking Company

This one sure is ugly. But when San Francisco-based computer security company RSA’s security was breached by a “sophisticated” hacker, the company came out ahead in the way it handled the incident.

Not going all Baghdad Bob on its customers and the public, RSA announced it had been hacked yesterday, in an “open letter” on its website from executive chairman Arthur J. Coviello, Jr.

“Recently,” it read, “Our security systems identified an extremely sophisticated cyber attack in progress being mounted against RSA.

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