Under Armour Comms VP Explains Damage Control Strategy

Diane Pelkey — VP of global communications for Under Armour — explains how the brand tackled the fallout from the bombshell February Wall Street Journal story in which members of the U.S. speed skating team blamed the company’s products for their disappointing performance at the Sochi Olympics.

Pelkey’s point is simple, and it’s worth repeating: be transparent, don’t hide from the story and make sure to offer all relevant spokespeople to media contacts for comment.

While the success of the ensuing campaign may be up for debate, the logic behind the strategy is sound.