Social platforms including Facebook, Twitter and Snapchat turned to TurboVote to help drive voter registration prior to the 2018 midterm elections in the U.S., but the National Association of Secretaries of State would prefer that they turn elsewhere in the future.
Nonprofit organization Democracy Works created TurboVote in 2012 with the aim of simplifying the voter-registration process.
However, Jessica Huseman of ProPublica reported that NASS—members of which oversee elections in all 50 U.S. states—claimed that TurboVote failed to properly process some voter registrations and failed to notify people who thought they had completed the process but actually did not.
NASS also pointed out that the TurboVote site crashed on its most important day—National Voter Registration Day, last Sept.
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