Facebook and other social networks are often put in uncomfortable positions when it comes to potentially offensive content, and the sheer volume of user violation reports is staggering.
Head of global product policy Monika Bickert said at the first-ever Online Harassment Summit at South by Southwest in Austin, Texas, Saturday that the social network receives more than 1 million reports of user violations each day, CNNMoney reported.
Bickert told CNNMoney she did not have a specific number for how many of those violations result in content being deleted from Facebook, and she said of the social network’s policy:
You can criticize institutions, religions, and you can engage in robust political conversation, but what you can’t do is cross the line into attacking a person or a group of people based on a particular characteristic.
She said at the event that one of the toughest challenges faced by the social network is the fact that some 80 percent of its users are located outside of the U.S., and different countries and cultures have different views on what constitutes offensive or threatening content.
Bickert added that posts that appear to be aimed at “inciting physical harm” are prioritized, and that the number of reports has been “steadily increasing” as Facebook has made it easier to flag content from all devices, saying:
When it comes to hate speech, it’s so contextual … We think it’s really important for people to be making that decision.
Readers: Are you surprised at the high number of daily user violation reports Facebook has to deal with?
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