NPR ombudsman Elizabeth Jensen checks in to see how NPR’s decision last year to disable story commenting has been going. The answer is pretty well, actually.
To jog your memory, NPR’s decision last year was based on the fact that only a very, very small portion of visitors was making use of the section.
In the year that has passed, Jensen reports, year-over-year growth has been, well, growing. “The number of users for the May-to-July period grew 18 percent in 2017 compared with the year-earlier period, according to Google Analytics numbers [Interim managing editor for digital news Sara Kehaulani] Goo provided.
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