Instagram Is Giving People More Protection Against Hackers Who Take Over Their Accounts

A new tool will allow victims to regain access via a 6-digit code after supplying required information

The process of recovering a hacked Instagram account
Instagram

Instagram wants to speed the process of enabling users whose accounts were hacked to reclaim those accounts.

The Facebook-owned photo- and video-sharing network said that when it detects users who are having issues logging in, such as repeatedly entering incorrect passwords, those users will see an in-application experience aimed at helping them regain access to their accounts.

Clicking “Need more help” on the Instagram login page will also give users access to this new tool.

People will be asked to supply information specific to the account in question, such as the email address or phone number associated with that account, or the email address or phone number used when they originally signed up for Instagram.

Once that step is complete, users will receive a six-digit code that will enable them to regain access to the account, after which Instagram said it “will take additional measures to ensure that a hacker cannot use codes sent to your email address of phone number to access your account from a different device.”

Instagram said this new tool will enable people to regain access to their accounts even if usernames and contact information are altered by hackers.

A feature Instagram began testing in March was also officially rolled out for Android and iOS users.

When a person changes their username or loses it to a hacker, that username will be protected for “a period of time” (it was 14 days in the rest) so that it cannot be claimed by someone else.

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