In-Depth Review: Facebook's New Message Inbox Product

Yesterday, Facebook launched its new Messages product, allowing users to see their communication with someone over email, Facebook Messages, Facebook Chat, instant messages, and SMS in the same thread. Facebook automatically delivers messages where it thinks a user is most likely to see them, creates a unified history of the messages, and filters the threads by relationship with the sender to create a Social Inbox.

Here’s a closer look at exactly how the new Messages product works:

Setting Up Messages

Facebook will be rolling out access to the new features over the next several months.

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