How To Deal With Critics And Trolls On Facebook Pages

As your page grows in popularity and starts to attract hundreds and thousands of likes it will also begin to see unwelcome attention from the less-savory members of larger online communities, including critics and trolls.

As your page grows in popularity and starts to attract hundreds and thousands of likes, it will also begin to see unwelcome attention from the less-savory members of larger online communities.

While this is a largely unavoidable side effect of popularity, page administrators can take steps to manage critics and trolls.

Know Your Enemy

Critics: These commenters may hurt a brand’s image by filling a page wall with negative assessments of the brand’s identity, products, or services.

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