HootSuite Pro Tip – Clear Your Cache To Speed Things Up (And Removed Unwanted Tweets)

Regular readers will be aware that I’m a long-term, big fan of HootSuite.

I’m a pro subscriber, which means I’m actually paying to tweet. That’s fine – for me, and my team at work, HootSuite is totally indispensable.

At least, for now. In this crazy, app-filled world, nothing is forever, and no product can ever hope to buy permanent loyalty. You have to keep pushing forward and over-achieving, because things can change real fast.

In my opinion, HootSuite is currently the closest thing we have to the perfect Twitter client, but that doesn’t mean it is perfect. There are a few niggles that have always bothered me. One of these is after long periods of activity and tweets the software can get bogged down and sluggish. The other is how when you block a user their tweets are meant to instantly be removed from your timeline (you know, like on Twitter.com), but HootSuite keeps them for an indefinite period – sometimes days. That sucks – nobody wants to look at ugly for that long.

Thankfully, I’ve discovered a way to eliminate both of these problems in just a couple of clicks. It’s no big secret, but it was news to me – HootSuite has an inbuilt cache which you can clear any time you like. It works like your normal browser cache, and here’s how to do it.

  1. Open HootSuite
  2. Click on the Settings icon (cog), and then Preferences.
  3. Click on ‘Clear Cached Messages’

I know, I know – it couldn’t be an easier or more obvious. But, but… I’m pretty sure that this is a new feature to HootSuite as I’ve never noticed it before. Or maybe I’m the Bruce Willis character in this particular iteration of The Sixth Sense, and the last person to know.

But hey – who cares, right? I got what I wanted. And now, in one fell swoop anyone can use that button to clear all the crap that HootSuite has been building up in the background. Plus, it will also remove any lingering tweets from users you’ve long-since blocked. The latter alone is worth the price of admission.

Sure, it would be nice if this could be automated in some way, and maybe that’s just around the corner. Because as I said, HootSuite has to keep striving forward. Especially when they’re asking for our credit card.