Google Will Expand Access to Conversational AI That Makes Reservations Over the Phone

Google Duplex is now available in 43 states

An artificial intelligence-powered Google Assistant feature that can call businesses and book reservations with a passable human voice is coming to more Americans’ phones.

The search giant announced Wednesday that Google Duplex will be widely available to Pixel users in 43 states as well as Android and iOS phones sometime in the coming weeks. Accessible only to a limited number of Pixel owners until now, the service’s debut last year sparked debate over whether human-sounding AI should ethically disclose its identity as such to the restaurant hosts or salon clerks it calls.

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